Discord Bot Privacy Policy

This policy covers data processed specifically by the PeakBridger Discord bot ("the Bot"). It works alongside our general Privacy Policy, which also applies.

1. Scope

This applies to any server the Bot is added to, and to direct messages sent to the Bot.

2. Data the bot collects

• Your Discord user ID and username;
• The server (guild) and channel IDs where a command was used;
• The content of messages sent directly to the Bot, or messages in channels the Bot is set up to read (for example, an application or ticket channel);
• Roles the Bot assigns or reads for rank-syncing purposes;
• Timestamps of these interactions.

The Bot does not read message content in channels unrelated to its features.

3. Why we collect it

• To run commands and respond to you correctly;
• To manage staff-application and support tickets;
• To keep your in-game rank and Discord roles in sync;
• To post server status updates and announcements.

4. Storage & retention

Data the Bot collects is stored in a secured database for as long as it's needed for the purposes above — for example, a ticket transcript is kept long enough to allow for an appeal or review. You can request deletion of data that isn't legally required to be kept; see Section 6.

5. Sharing

We don't sell data collected by the Bot. It's shared only where necessary — with our hosting provider to store it, and with Discord itself as the underlying platform the Bot runs on.

6. Your rights

You can ask us to tell you what data the Bot holds about you, correct it, or delete it, by contacting us via a ticket on our Discord server or by emailing privacy@peakbridger.de. Where GDPR or a similar law applies to you, the fuller set of rights in our main Privacy Policy applies here too.

7. Security

We use reasonable measures to keep the Bot's database secure, but no system is perfectly secure, and we can't guarantee absolute protection of stored data.

8. Children

Discord's own minimum age (currently 13) applies to anyone using the Bot. We don't knowingly collect more data from a minor than is necessary to provide the Bot's features.

9. Changes

We may update this policy from time to time; the "Last updated" date above will reflect that.

10. Contact

Questions about how the Bot handles your data? Reach us on our Discord server, or by email at privacy@peakbridger.de.